Sunday, June 16, 2013

Chapter three: Examining the Internal Environment: Resources, Capabilities, and Activities

Delta Airlines capabilities is based on extending its reach for customers through partnerships such as its trans-Atlantic joint venture with Air France-KLM and Alitalia, equity based partnerships with virgin Atlantic Airways and leading Latin American airlines GOL and Aeromexico, and preferred codeshare agreements with China Southern and China Eastern airlines, as well as the Alaska Airlines Group along the U.S. Coast. In 2013 and 2011, Delta topped fortune's most admired airlines list, a worldwide ranking based on people management, quality of management, innovation, long-term investment, social responsibility, quality of product and services and global competitiveness.

 http://news.delta.com/index.php?s=18&item=84

No comments:

Post a Comment